PBX features
- Account code
Can be use different account code for different destinations. When you are calculating cost, you can use account code to find out what is rate of charge per particular call.
- Alternate Number Ring
When you get a call to a one extension, it will ring set of extension in a pattern ring-pause -ring.
- Attendant
Attendant is the main operator. Normally when you dial 0 in a PABX it will goes to main operator. But actual extension number of the operator may be differ from 0.
- Autodialer
Can be use to generate automatic calls as schedule before.
- PBX Automatic Line Selection
- PBX Automatic Hold
when you select new line, if there is an active call PABX will put it in to hold.
- PBX Automatic Redial
- Automated directory
Automated directory contains all user in the PABX and their extension numbers. When someone call to automated directory, it will prompt to enter desired name by number pad. It takes list of number sequence entered by caller and resolve name from directory. Sometimes more than one name resolve for input. That can be handle.
- Automatic Call Distribution (ACD)
The ACD use to route calls in a call-center environment.
It can route call to queues with considering many facts.
- Barge-In
- Boss-secretary functions
The phones of boss and secretary are linked.
- PBX Busy Ring
- Call Back
- Call Center
- Call Forwarding
This feature use to route calls to another extension.
- Call Monitoring
The supervisor can listen to conversation between caller and agent.
- PBX Call Recording
VoIP-Link
